Privacy Policy

Effective Date: 29/10/2025

Introduction

Welcome to Gretarck Interiors and Décor Uganda Limited (“Gretarck,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us online or offline, or engage our aluminium and glass design, fabrication, and installation services.

By using our website or our services, you consent to the practices described in this policy.

  1. Information We Collect

We collect personal and non-personal information in order to provide the best possible service and improve our offerings. The types of information we may collect include:

  1. a) Personal Information
  • Name, company name, and job title
  • Contact details (phone number, email address, physical address)
  • Project or service inquiries
  • Payment or billing information (if applicable)
  • Any other information you voluntarily provide through forms, emails, or correspondence
  1. b) Non-Personal Information
  • Browser type, device information, and operating system
  • IP address and approximate location
  • Website usage data (e.g., pages visited, time spent on site) collected via cookies and analytics tools
  1. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, service requests, and project quotations
  • Provide, manage, and improve our products and services
  • Communicate updates, promotions, or new offerings (only with your consent)
  • Maintain records for administrative, legal, or contractual purposes
  • Enhance website functionality and user experience
  • Ensure compliance with applicable laws and regulations
  1. Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties.
However, we may share your information in the following limited cases:

  • With trusted service providers or contractors who assist us in operations (e.g., web hosting, payment processing, logistics)
  • When required by law, regulation, or court order
  • To protect our legal rights, property, or safety, or that of others

All third-party partners are required to maintain confidentiality and use data only for authorized purposes.

  1. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.
These include secure servers, restricted access controls, and encryption where necessary.

While we strive to ensure maximum security, no data transmission over the Internet can be guaranteed to be 100% secure. You share your information with us at your own discretion.

  1. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance browsing experience, analyse traffic, and personalize content.
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without them.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for certain data uses (e.g., marketing communications)

To exercise these rights, please contact us using the details below.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies when you visit them.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date.

  1. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Gretarck Interiors and Décor Uganda Limited
Plot 10, Nkrumah Road, Kampala, Uganda
📧 Email: info@gretarck.com
🌐 Website: https://gretarck.com

Last Updated: 29/10/2025